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Brand Story in Action

Turning Brand Feeling Into Guest Connection Through Visual Strategy

01
Overview

Overview

Introduction

Client
Pacific Bitcoin (Event Series)

Project Type
+ Brand Strategy
+ Creative Direction
+ Guest Experience Design

This case study showcases how brand storytelling can elevate perception, nurture desire, and increase direct bookings. These  same outcomes can translate seamlessly to boutique hospitality.

Working with Pacific Bitcoin, Jasmine developed a comprehensive visual strategy that transformed an industry event into a must-attend experience. By prioritizing atmosphere and emotion over features, she crafted content that sparked anticipation and sustained desire.

The approach resulted in a 40% increase in YoY direct ticket sales while reducing reliance on third-party platforms. This success illustrates how intentional visual storytelling can nurture interest and convert it into direct bookings: a principle directly applicable to boutique hospitality brands.

This case study shows how intentional visuals sparked emotional connection and inspired direct engagement. By leading with atmosphere, Jasmine transformed a niche event into a sought-after experience.

02
Results

Turning interest into action

40% ↑
in direct ticket sales

% ↑
in website engagement

230% ↑
in social media reach

% ↑
in social media engagement

88% ↑
in viewer retention

40% ↑
in direct ticket sales

% ↑
in website engagement

230% ↑
in social media reach

% ↑
in social media engagement

88% ↑
in viewer retention

This same strategic approach applies across hospitality. I design emotional narratives that turn passive interest into lasting loyalty. It’s not about what’s being sold, it’s about how it makes people feel.

This same approach helps boutique hotels turn curiosity into bookings by building emotional connection that drives guest desire.

It’s not about what’s being sold, it’s about how it makes people feel.

03
The challenge

The Challenge

Project scope

Create a visual narrative that transforms a space into a destination worth choosing

The goal was to elevate the brand beyond its category, positioning it as a premier event that discerning audiences would actively seek out. In a saturated market, the challenge was to stand apart through a visual story that sparked emotion and drove direct engagement.

Jasmine developed a cohesive brand experience that connected digital discovery with the on-site atmosphere. By emphasizing feeling over features, she translated abstract brand qualities into compelling imagery that turned casual interest into booking intent.

The brand needed to lead its category in a crowded market. Jasmine crafted a visual identity that stood out and resonated with discerning guests. Her strategy focused on emotional connection, turning attention into anticipation and interest into intent.

Pacific Bitcoin 2023 event stage setup with neon palm trees and vibrant digital screens
Four speakers discussing Bitcoin trends on stage at Pacific Bitcoin 2023 with sunset backdrop
Testimonial

"Jasmine's commitment to excellence makes her a valuable asset."


I had the privilege of working closely with Jasmine during her tenure as Brand Director of Events at Swan, where she primarily focused on the Pacific Bitcoin Festival.
Jasmine is a remarkably versatile and creative professional with deep technical expertise in design and branding. She led the branding exercise for Pacific Bitcoin from ideation to execution, which was a challenging but very successful endeavor. Jasmine's commitment to excellence makes her a valuable asset to any marketing/brand team.

Guilherme G.
President, Swan Bitcoin

04
The Strategy

The Strategy

From Vision to Execution

From Digital Discovery to Memorable Experience

Jasmine approached the project with a clear insight: guests decide based on feeling before they ever make a rational choice. This emotional logic guided every creative decision from the start.

She developed a visual strategy that moved beyond documenting space. Each image was designed to evoke tone, atmosphere, and emotion: three elements that influence how luxury travelers choose where to stay. Her focus was not on listing features, but on building desire.

The strategy expanded from crafting a distinct identity to building an integrated content system. Every visual decision was rooted in audience psychology and brand continuity, crafting a seamless experience across touchpoints. This same method applies to boutique hotels where perception, trust, and guest intention are built long before the stay begins.

Jasmine’s approach began with one insight. Guests choose based on how they feel. Her strategy focused on tone, mood, and atmosphere to create visuals that speak to emotion before logic.

From digital touchpoints to brand presence, she built a system that nurtured desire and sustained attention. Each image was crafted to feel intentional, guiding potential guests from first impression to lasting connection.

Brand values page from Pacific Bitcoin guide highlighting humor, community, and Bitcoin culture
Pacific Bitcoin Festival's 2024 brand guide
User persona of an independent and ambitious senior marketing manager exploring Bitcoin
Example of a user persona
Testimonial

"Jasmine's work is a large part of why the brand became so beloved and recognized."


Jasmine is a talented and detail-oriented Brand Director. She has a methodical process for uncovering a brand and creates an elegant and useful visual brand guide that employees can follow. She does not stay on the surface, understanding that the deeper the brand, the easier it is to guide marketing and connect with ideal clients. The Pacific Bitcoin brand became quickly well-known in the Bitcoin space and Jasmine's work is a large part of why the brand became so beloved and recognized in such a short time.

Kristin T.
Head of Events, Swan Bitcoin

05
The solution

The solution

Visual Experience Design

Only fix what’s broken

Jasmine inherited a brand with an established aesthetic and identified the opportunity to refine rather than reinvent. Her role was to elevate the identity through cohesion, clarity, and consistency across every guest-facing touchpoint.

Knowing that travelers engage with a brand long before they make a booking decision, she aligned each asset—from website to social to merchandise—into a unified experience. The result was a brand presence that felt intentional and immersive, deepening trust and leading to higher-quality bookings from guests who value emotion over convenience.

Jasmine refined an existing brand by creating visual cohesion and clarity across every guest touchpoint. Her goal was not to change what worked but to elevate the experience with more intention and consistency.

Each asset, from digital to physical, was aligned to build emotional connection and trust. The result was a brand that felt immersive at every stage, guiding guests from curiosity to commitment through a story that resonated on a deeper level.

Website homepage for Pacific Bitcoin Festival 2024 with beach view and event call-to-action
The official Pacific Bitcoin 2023 welcome installation featuring a photo-friendly backdrop, surfboards, and immersive branding near the festival entrance.
Bitcoin rapper Captain Youth in action at the Pacific Bitcoin Festival 2023, shooting hoops during the outdoor community sports activation
Pacific Bitcoin Magic Money Court
Pacific Bitcoin photo op
Pacific Bitcoin Festival 2022 photo opportunity
Contact

You don’t need more content.

You need a brand that builds desire, earns trust, and turns interest into intention.